16th March 2021
At last we are finally living our dream, thanks to Kristine at The Kennels Agency!
It has been a long hard slog, particularly due to the Covid situation. However, after nearly a year it did work out and we would have no hesitation in recommending Kristine's excellent services throughout the whole process which began with a very tentative phone call from us asking if maybe the impossible could be possible.
Buying a house is stressful enough but combined with buying a business as well it becomes a very daunting prospect and this is when you need friendly, competent people to point you in the right direction regarding financial advice and to 'hold your hand' when the going gets tough. It was such a comfort to know that Kristine was at the end of the phone and would listen patiently, answer endless questions and give our morale the sufficient boost it needed to carry on.
We feel that although the business side is completed now, Kristine will always be there to advise us in the future with her expertise in marketing etc. for which we are truly grateful.
Carol & Stuart Metcalfe
Mount Pleasant Kennels & Cattery
"We completed on the sale of our kennel purchase in November 2019, 12 months after our initial viewing. Having never bought a business before we were completely naïve to the whole process and whilst we felt initially a little daunted by what we were about embark on, Kristine was quick to put us at ease with her immense knowledge of the industry and her professional approach of doing business. The duration of our particular deal was lengthy due to complications with the sale of our property, which was frustrating for all concerned - but Kristine's calming influence and input up and down the sales chain helped to pacify our concerns. She was always quick to respond to questions, which was often outside normal working hours and she helped manage expectations, taking a proactive communication approach dealing with potentially difficult questions swiftly and efficiently. We also used Kevin their mortgage broker, who was extremely helpful facilitating the financial elements of the deal.
After 6 weeks of owning our new kennels, we couldn't be happier, its everything we thought it would be and more! We absolutely love it! Furthermore, we very much look forward to developing our excellent relationship with Kristine as her expertise and specialist industry insight is invaluable, particular as the kennel industry continues to evolve with new government legislation.
If you are looking to change your life and buy a kennel business, we highly recommend The Kennels Agency. Thanks again Kristine!"
"My wife and I have recently sold our home with a boarding kennels business attached. There were various ways to take the business to market, but after meeting Kristine we very quickly chose to engage The Kennels Agency – and throughout the selling process we remained delighted with that decision.
Kristine was attentive and helpful that at times we perhaps came to rely on her too much. Supportive, detailed, always timely and willing to go ‘the extra mile’, nothing seemed too much trouble for her. Highly proactive and professional, if something needs doing she gets on and does it, always keeping us informed by telephone or email or both. During what is often a worrying and stressful exercise she demonstrated great empathy, providing just the right combination of action and emotional support and reassurance. Whilst the main task is to get the deal over the line, we must add that Kristine’s personal style is such that we both enjoyed our (lengthy) dealings with her and we can unreservedly recommend her to anybody with a Boarding kennel or cattery to sell."
Chris and Tracey Southern
Happy Hounds Boarding Kennels, November 2019
"I thoroughly recommend The Kennels Agency... Kristine is just amazing! She has stood by me over three years of trying to purchase a kennel. Always at the end of the phone to answer all my ( sometimes daft) questions! Following a lengthy wait on a certain kennel she had advertised we decided to withdraw and found one elsewhere... BUT... she is still there for me! Honestly the support and advice is invaluable! I cannot thank her enough! Forever grateful Kristine and sure we will speak soon when I get stuck! Xxx. Caroline
We've just completed on selling our kennels through Kristine. Thought out the whole process Kristine has been on hand 24/7 to answer any queries and to ensure the process went through as smoothly as possible. (I swear she never sleeps). I can say wholeheartedly that Kristine went above and beyond in everything she did to help us. We received a service that is very rare to find. A genuinely lovely lady that we would highly recommend."
"We can’t thank you enough for your help, guidance, advice and support whilst we were selling Rohese. Having spent 9 months with a local agency, we realised as soon as we contacted you how professional you were and immediately put our minds at rest that you knew exactly what you were doing and that you had a great work ethic. You shared our passion for our very special cattery and that clearly showed when you promoted the sale. Very quickly we had more viewings in 2 weeks than we had in 9 months with the original agent. From one of these we then received our offer. As we all know the process of selling once an offer has been accepted can be a long and frustrating experience with much red tape to deal with. Your help and advice and obvious specialised experience during this process was invaluable. We have sold several properties and can only say that the knowledge and attention you afforded us was second to none. Your communication skills were faultless, you always answered your phone or got back to us quickly if you were busy and managed to keep my mind on an even keel during what could have been a very confusing process. We always felt that you kept abreast of what was happening within our short chain and at all times you kept us up to date."
"When I was looking for a kennel/cattery to purchase I went on the Kennels Agency web site and found Cozy Pets Hotel in Cambridge !! This seemed exactly what we were looking for so I contacted Kristine at the Kennels Agency. From first contact she/they were excellent, knowledgeable, helpful, always on hand 24/7. She went that extra mile in every aspect of the deal. She even stayed in contact after the deal went through to make sure all was well.Thank you Kristine and thank you the Kennels Agency you really were AMAZING."
A Rayner (buyer)
"The reason we chose the Kennels Agency was based on their wealth ofexperience and knowledge base of in this specialised market of boarding establishments plus their willingness to help and flexibility. Unlike other agencies there is no cold calling with empty promises of queues of buyers waiting to purchase your business or charging hefty fees before they start!There is always someone there to answer calls emails, in a very polite, friendly and professional manner .Also we would like to thank their Legal team Nick Norton in particular who is an absolute expert in this field so a massive thank you for your discretion & professionalism and of course for selling our business."
Mick & Jane – Cozy Pets Hotel
"We would like to thank you once again for your support with our recent purchase. We have particularly valued your sound advice and assistance throughout the process. You worked extremely hard to keep things moving and kept us well informed throughout.It was a pleasure dealing with you and I would have no hesitation in recommending your services."
"My husband and I decided over a year ago to change lifestyle from working in London to running boarding kennels. It was a massive life change and Kristine's advice, support and assistance was invaluable. She knows her kennels and is honest about the positive and the negative. She has the patience of a saint and the calmness of years of experience to deal with any obstacle (and there were many) but the most important thing to know is if Kristine says "leave it with me" you are assured that she will get back to you quickly and with a solution. No one else gives a service like that."
"I have bought two properties via The Kennels Agency, and cannot recommend them highly enough. They will give you the complete package, which, in my opinion, is honesty, sound financial advice and continued enthusiasm to assist you to fulfil your ultimate goal. Honesty is the prime factor here, rarely found elsewhere. They make an effort to understand your position, and give advice accordingly, saving you a lot of time and wasted money. A service second to none."